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in Victoria BC

About us

Audiologists in Victoria BC

At West Coast Hearing, we believe hearing care is more than devices and tests. Hearing is how people connect, belong, and stay present in the lives they love. When hearing fades, conversations grow harder, moments feel more distant, and daily life can become quietly overwhelming. Our purpose is to bring those connections back with care that blends scientific precision and genuine human understanding.​​​

We founded West Coast Hearing after personal experiences shaped our path to audiology.

Christine wears hearing aids herself and understands the uncertainty, frustration, and relief that comes with hearing clearly again.

Tiffany grew up in a large family where her grandfather’s hearing loss often left him sitting on the edges of conversations. Those moments left a mark, inspiring her to build a career helping others feel included and supported.

Our Philosophy

Our philosophy is clear: the science of the fit and the art of the relationship. Every patient receives evidence-based care, including real ear measurements, speech-in-noise testing, and verification and validation on every fitting. We also provide a full range of audiology services that extend beyond hearing aids, including tinnitus and sound therapy, cochlear implant referrals, and bone conduction devices. By offering this broader scope, we ensure patients receive care that reflects the full expertise of audiology, not just one part of it.
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Our Approach to Care

We take pride in offering a holistic approach. Hearing care does not stop at fitting a device. It includes protecting hearing for the future, mentoring patients as they explore new technologies, and offering education that empowers confident decisions. Patients know they are cared for by experts who listen, explain, and invite them into the process at their own pace. Transparency is central to our practice. Pricing is clear, options are explained in plain language, and trust is built conversation by conversation.
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Your Experience With Us

Our clinic environment reflects our approach to care. We wanted our office to feel bright, happy, and calm — a place where you feel welcome, safe, and cared for. From the moment you walk in, you can take a breath and know that you will not be rushed. Every appointment is designed to give you time, attention, and support, so you leave feeling understood and confident about your next step.

What our patients say about working with us

"I can’t begin to express how essential it has been, in the most vulnerable parts of my hearing-loss journey, to have an Audiologist who is not only skilled but compassionate and empathetic. Christine has been nothing short of a godsend.
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My hearing disability is complex, and while hearing aids were the first step, the real challenge was learning how to live again in a hearing world when mine had suddenly changed. Christine guided me through the maze of every confusing turn. She encouraged me to learn speech and lip-reading, to explore sign language, and she managed the process to get me accepted into the Cochlear Implant program. No matter how many questions I had or how overwhelmed I felt, Christine was there. She explained every new piece of technology and never hesitated through the many, many appointments to adjust my hearing aids in hopes of finding something that worked for my unique needs.
 
My journey is far from over, but knowing Christine is in my corner reassures me that I will have the support needed to manage my hearing loss."

Our Community

Community is at the heart of West Coast Hearing. We are developing group programs and support circles, including tinnitus groups and family education sessions. Shared experiences reduce isolation and help people adjust more easily to change. We see our clinic not only as a center for clinical excellence but also as a gathering place where people feel less alone in their journey.

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Our Promise

At West Coast Hearing, expertise meets empathy. We are dedicated to advanced clinical standards, delivered with warmth and community. Choosing our clinic means choosing to protect your hearing, explore the latest technologies with confidence, and restore the connections that make life feel whole.
West Coast Hearing: Expert care, clear connections.

Book an appointment.

Get in touch so we can start working together.

ADDRESS

190A - 29 Helmcken Road

Victoria, BC, V8Z 5G5

Phone: (250) 590-1122

Fax: (250) 590-6112

CLINIC HOURS

Monday - Friday: 8:30 am – 4:30 pm 

Saturday: Closed

Sunday: Closed  

Closed on all statutory holidays​

SOCIAL MEDIA

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Our audiologists are licensed by, and registrants of, the College of Health and Care Professionals of British Columbia. Any unresolved concerns about our practice may be reported to CHCPBC.

College of Health and Care Professionals of British Columbia

900 - 200 Granville Street                       Phone: (604) 742-6380

Vancouver, BC, V6C 1S4                        Email: info@chcpbc.org

© 2025 by West Coast Hearing Clinic LTD and secured by Wix

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